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Buckhunter1

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Reply with quote  #1 
Got my first chance to check out Excaliburs lifetime warranty with my Exocet 200!

Was setting in my blind yesterday morning an when I moved a bit an the light hit the bow limbs I could see a small splinter  [eek]  about the size of a toothpick. So I packed up my toys and headed for the house all sad an everything.
Rolled in around 8:30 so I thought I'd give em a call. Got ahold of Dawn the customer service rep, what a sweetheart  [love]  only thing she ask me was if the bow had ever been dry-fired. Told her yes, once bout a year an a half ago, no problem! 
Took all my info, told me the US warranty center is pretty close, should be a quick turn around, emailed me the claim forms an info. Removed just the limbs, packed em up and off to the post office we went.
Turns out one of the warranty centers is Woody's in Wernersville, PA, 150 miles from me.

I bought this bow used around a year an a half ago, was never ask about that, didn't seem to care. One thing about Excalibur crossbows, no serial numbers on em, anywhere! When you register em for your warranty online, very few question are ask.  

Stay tuned!
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tanglefoot

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Reply with quote  #2 
My old Wolverine was almost 20 years old when it broke. The screw at the back of the rail above the trigger came out and made the whole thing loose. I sent it in and they fixed it and sent it back free of charge with a new hat. My nephews son still uses it.
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Buckhunter1

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Reply with quote  #3 
Quote:
Originally Posted by tanglefoot
My old Wolverine was almost 20 years old when it broke. The screw at the back of the rail above the trigger came out and made the whole thing loose. I sent it in and they fixed it and sent it back free of charge with a new hat. My nephews son still uses it.


Can't beat that! 
I'm toten my Maxipoint till my exocet's wings come back
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IroquoisArcher

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Glad that things worked out well. Kudos to Excalibur for their warrenty and ease of getting in touch with them (you know what it's like when it takes you umpteen times to finally get a real person to talk to).Assume the dealer has to have the limbs sent in before they'll send him a new pair?? Parker has got like that now that they won't send the dealer the new front end/stock/whatever till they have the defective one in their hands so turn around time is now alot longer. Never looked close at the bows to see if there was a serial number. On the Challenger (Parker) front end I think the original has it but the replacement doesn't.
Doesn't that suck when you see that sliver? Had that happen not (hearing the cracking sound) in the woods during both spring gobbler and archery deer. Glad you have your back up bow.

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Buckhunter1

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Reply with quote  #5 
Here's a pic, probably could have trimmed it off and kept hunting with it but would rather get it fixed now an be ready when the RUT hits! Ya always gotta have a back-up plan  [thumb]
The way Dawn talked, I think Woody's will ship the limbs back out, Excalibur uses two warrenty shops in the US, Woody's in Pa an Horizontal archery in Ohio. Will let ya know where they come from.

Excalibur stopped using serial numbers quite a while ago, something bout Canada pass a law concerning any weapon with a serial number had to be registered with the Gov....

Note the fine hair in my case, left it open for a week and one of the cats made a nest in it  [rolleyes]


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IroquoisArcher

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Reply with quote  #6 
Definetly DON'T shoot it. Never know but will break, probrably just when drawing on the buck of a lifetime. Had an XI Legend Mag. quite a few years ago that had alot smaller sliver right on the edge and the dealer said he could slice it off and put epoxy in, said no way but replace them. Dave's had a few bows come in from another shop on the west side of Erie. One had the upper limb almost totally delaminated. That shop put some wood glue in it, clamped it and then painted it with rubberized undercoating!
She never asked if you were the original owner? Most companies only warrent it to the original person so maybe not having the serial number makes it hard to make sure. Hats off to Excalibur anyways. I'll have to ask Dave about warrenty work but assume it is up to the individual (most paperwork says not to return to the shop purchased at) to contact them so maybe that's why there are the warrenty shops you mentioned instead of being able to take to any Excalibur dealer.

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Buckhunter1

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Reply with quote  #7 
No worries, my girl has lost her wings for a bit  [bawl]  [bawl]  [bawl]

Nope she didn't ask if I was the first owner or whatever, only real thing she ask was if it had every been dry fired. Yep, once a year an a half ago, she said musta taken that long to show up. I cocked it every once in a while an run a cotton ball over the limbs, nothing snagged.
You've gotta remember, I tend to shoot several times a week, most every week. Might only be a 6 or 10 arrows but they add up quick.
Have the Fast Flemish string made with the Rhino material, really like it, very low stretch when it settles in  [thumb] [thumb]

Have seen a bunch of guy's just clip off the splinter, sand em down an carry on, get em fixed later. Don't really wanna have a wing break while I've got er at my face.... no no no!

Later Kids!
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tanglefoot

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Reply with quote  #8 
Thats bigger than I expected [eek]
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IroquoisArcher

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Quote:
Originally Posted by tanglefoot
Thats bigger than I expected [eek]

Ditto. Can also see the "grain" it's following and can't see why it hasn't gone further.
Bruce, I know that those recurve limbs hold up good, about the only ones to really survive a dryfire. Really surprises me she actually said to do something, should be considered abuse but like said kudos to them for backing it up. Definetly see why you like the company.

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Buckhunter1

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Yep, is big enough. It was cocked when I took the pic, when I let down the string you can barely see it. Only had to return the limbs, took 5 minutes to taken em off, $6 shipping by priority mail.
Without a anti-dryfire on em, it's a given they will be dryfired at least once in their lifetimes. Now Excal is offering a ADF as a add on accessory scope mount, can be added on most of the newer models.
 
Might not be a bad thing to add on.

http://www.excaliburcrossbow.com/catalog/crossbow/the_guardian_anti-dry_fire_scope_mount
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IroquoisArcher

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Reply with quote  #11 
Yeah, Excalibur is maybe the only company (that I know of) that doesn't automatically go into the safe position when cocked, don't like that when sighting them in.
Understand the being cocked thing. Both times on mine it happened under pressure.

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Buckhunter1

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Reply with quote  #12 
I have a routine, cock it, pop the safe on, take the cocker rope off.
Check out this sweet cocking rope! Pretty easy to make.


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IroquoisArcher

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Reply with quote  #13 
Saw that Bruce, nice and unique. Asked Dave about if he could doe through those warrenty dealers you mentioned. He didn't know as he's never had a warrenty claim with them.
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Buckhunter1

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Reply with quote  #14 
WooHooo!
Got back from a five day trip to Gettysburg yesterday an my girls limbs were here waiting for me  [thumb] Not bad, a one week turn around. I also requested the hardware to remove the dissipator bars, they threw the screws an tapered washers in, NO charge!  
Put the limbs on, put my Rhino camo string back on, brace height was just hair high, left her alone overnight to let the string settle back in. Taken her out this morning to make sure shes still dead on out to 60yds  [biggrin]  off to the blind this evening.
So happy if I had a tail, it'd be wagging!!

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IroquoisArcher

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Reply with quote  #15 
Super news Bruce. Yeah it seems that Dave has to let a string settle in a bit after putting on for it to come back to rest against the string suppresors.
Also asked him about warrenty centers and if he was able to do it himself. He didn't know as he's never had to do anything like that (had posted somewheres else that he had a cracked limb on one on opening day but got thinking and it was yours I was thinking of. He had 5 the first day I know, dropping them from trees, dry fires, cutting cables when nocking an arrow, shooting a broken lighted nock arrow for a let down bolt that also was broken at the other end and had no field point in it so dry firing..."my son used it and it didn't do it to his"...doesn't know how lucky he was, guy who never waxed his rail for a year and couldn't understand why the string broke, etc).

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Buckhunter1

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Reply with quote  #16 
Yea "stuff happens", ya can't fix stupid! I know a lady that dropped her compound about 10 ft the first day. Her husband wasn't pleased but said it didn't look like anything was damaged, they hadn't shot it yet when I talked to em.

I keep my string 1-2 string widths off the string stoppers, if it sets against the stoppers the string will cut em right up in a hurry.
I also switched out the Excalibur S5 string stops for a STS string stoppers with the Hi-Tek Sports V.O.I.D rubbers. That lets me tweak the brace height quite
a bit more. The Excal S5's set the brace height in the middle of the two lines, my STS lets me set the string closer to the lowest brace height recommended, right where
she likes it!   


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IroquoisArcher

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Reply with quote  #17 
Sounds like you're getting her dialed in. Yeah most guys think the string is supposed to be right against the string suppresor when actually they call for at least a string width away. Know also of a guy on his compound that the shaft inside the rubber stop came right to the back of the rubber and it cut right through. And yes as Forrest Gump says, "Stupid is as stupid does"
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Buckhunter1

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Reply with quote  #18 
Yeah, the stoppers work much better with a gap, if you watch a slow motion video the string oscillation (big word!) is quite a bit. But no matter what I do to it, it'll never be as quiet as wifes Thunderhawk without string stoppers. She tells me that every time we shoot together  [rofl]  [love]

Just got in from my test firing, was bout a 1 1/4 high at 40 yds. Set the brace height again after a few shots, tweaked the scope a bit and we're ready for action  [thumb]   
Looks like a great evening to head to the blind at apple trees.
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tanglefoot

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Reply with quote  #19 
Glad to hear you got those limbs back already. I always wanted to take the dissapator pads off my Phenoix, but just never got round to it.
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Buckhunter1

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Reply with quote  #20 
Quote:
Originally Posted by tanglefoot
Glad to hear you got those limbs back already. I always wanted to take the dissapator pads off my Phenoix, but just never got round to it.



I'd been thinking about removing mine for awhile but that's about it. Seemed like a good time to try it.
If you can find the tapered washers, (bezels) the limb bolts are the same, the hold down clamps are 10-32 X 1". Takes around 6 oz off the front end, no real difference in sound according to my old ears  [thumb]
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